conditions

general

sales

The site

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The DODO HOUSE Boutique (hereinafter referred to as the “Site”) is an electronic commerce site accessible via the Internet at the address http://dodohouse.fr . It is open to any user of this network (hereinafter referred to as "Internet user"). It is edited by DODO HOUSE, a simplified joint-stock company whose head office is at 24 - 26 avenue Jean Jaurès C / o Cogesta 83120 Sainte-Maxime, registered in the FREJUS Trade and Companies Register under number 853 037 323 The Site allows DODO HOUSE to offer for sale, cosmetic products and perfumes (hereinafter referred to as the “Products”) to Internet users browsing the Site (hereinafter referred to as “Users”).

The Site makes it possible to order products of the DODO HOUSE brand immediately online via the Internet for delivery to mainland FRANCE, CORSICA ISLAND included, the French overseas departments and territories (Guadeloupe, Guyana, New Caledonia, Reunion Island, Martinique, Mayotte, French Polynesia, Saint-Barthélemy, Saint-Martin, Saint-Pierre-Et-Miquelon, Wallis-Et-Futuna), the PRINCIPALITY OF MONACO and abroad.

For the application of these conditions, it is agreed that the User and DODO HOUSE will be collectively referred to as the "Parties" and individually referred to as "Party", and that the User who has validated an order will then be referred to as "Buyer". The rights and obligations of the User necessarily apply to the Buyer.

For the application of these conditions, it is agreed that the User and DODO HOUSE will be collectively referred to as the "Parties" and individually referred to as "Party", and that the User who has validated an order will then be referred to as "Buyer". The rights and obligations of the User necessarily apply to the Buyer.

It is specified that the Products are intended for the personal use of the User, without any direct connection with the professional activity of the latter. The User who would like to buy on the Site declares to have full legal capacity. Any order for a Product offered on the Site implies consultation and express acceptance of these general conditions of sale, without however this acceptance being conditioned by a handwritten signature from the User. In accordance with the provisions of Articles 1316 to 1316-4 of the Civil Code, supplemented by Decree No. 2001-272 of March 30, 2001, taken for the application of Article 1316-4 of the Civil Code and relating to the electronic signature, it is recalled that the validation of the order form as specified in article 3.3. below, constitutes an electronic signature which has, between the Parties, the same value as a handwritten signature.

The purpose of these general conditions of sale is to define, exclusively because of the relationships they establish on the Internet and only on the Site, the rights and obligations of the Parties arising from the online sale of the Products offered on the Site since France. They determine all the steps necessary to complete an order and ensure the follow-up of this order between the parties.

DODO HOUSE can update these general conditions of sale at any time.

These conditions apply to the exclusion of any other document.

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In addition to this, you need to know more about it.

Products

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The Products offered for sale by DODO HOUSE are those which appear on the Site, on the day of consultation of the Site by the User. The photographs illustrating the Products do not enter into the contractual field. If they were of an erroneous nature, DODO HOUSE could not be held liable on this account.
The Products are offered within the limits of available stocks. In the event of unavailability of one of the Products, the Buyer will be informed as soon as possible. In the event that the unavailability of a product is noted after the validation of the order, the Buyer will have the possibility, within thirty (30) days at the latest after their withdrawal, to cancel his order by requesting either the reimbursement of the sums paid, or to exchange the unavailable Product (s), by e-mail.

DODO HOUSE does not incur any responsibility in the event of out of stock or unavailability of products.

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In addition to this, you need to know more about it.

Price and payment

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The prices of the Products are indicated in euros. They take into account the VAT applicable on the day of the order. The prices indicated do not take into account the packaging and delivery costs which will be invoiced in addition and will be specified to the User during the final validation of his order.
DODO HOUSE reserves the right, which the User accepts, to modify its prices at any time but the Products will be invoiced on the basis of the prices in force at the time of the registration of the order, subject nevertheless to the availability of said Products.

It is specified that any payment will be made immediately on the Internet. Unless the server is unavailable, the User can validate his order by Credit Card (Blue, Visa, Mastercard). The user will enter his card number, the expiration date of the card, the name of the card holder and the visual cryptogram. Card payment is secure thanks to 3D Secure technology.

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In addition to this, you need to know more about it.

Ordering methods

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The Site makes it possible to order DODO HOUSE Products immediately online via the Internet for delivery to mainland France, Corsica Island included, the French overseas departments and territories (Guadeloupe, Guyana, New Caledonia, Reunion Island, Martinique, Mayotte, Polynesia French, Saint-Barthélemy, Saint-Martin, Saint-Pierre-Et-Miquelon, Wallis-Et-Futuna), the Principality of Monaco and abroad.

Orders paid by credit card are prepared the same day (working days) if they are registered before 2 p.m., otherwise the following working day.

Orders are then sent by the usual postal services, and in particular by means of the "Colissimo tracking" service under which La Poste undertakes to deliver within 48 hours.
In any event, the order will be executed at the latest within thirty (30) days from the day following that of the validation of his order by the User.

The Products ordered by the Purchaser will be delivered to the address indicated by the latter on the order form or deposited at the post office on which the delivery address indicated by the Purchaser depends, in the absence of the recipient of the Products. . In the latter case, the postman will leave a transit advice note in the mailbox of the said recipient allowing the parcel to be collected during working hours from the post office, within fifteen (15) days.

DODO HOUSE therefore declines all responsibility in the event of an excessively long delivery time due to the postal services, as well as in the event of loss of the Products ordered or a strike by the postal services. It is specified that the risks of transport are borne by the Buyer. In the event of late delivery, the Purchaser must report this delay as soon as possible to DODO HOUSE customer service, by e-mail to info.dodohouse@gmail.com , or by mail to DODO HOUSE, 24 - 26 avenue Jean Jaurès C / o Cogesta 83120 Sainte-Maxime. DODO HOUSE will then approach the postal services so that an investigation can be carried out. The time for a postal inquiry can be long. In addition, it is specified that the ownership of the Products ordered will only be transferred to the Buyer upon full payment of the invoiced price, including delivery costs.

Upon receipt of the Products ordered, the Purchaser must verify the conformity of these Products. Any anomaly concerning the delivery (missing or broken product, damaged package, etc.) must be reported by the Purchaser on the receipt that the Post will present to him at the time of delivery of the package and must be notified to customer service at DODO HOUSE, by e-mail to info.dodohouse@gmail.com or by mail to DODO HOUSE, 24 - 26 avenue Jean Jaurès C / o Cogesta 83120 Sainte-Maxime. Any complaint made after a period of 14 days will be rejected and DODO HOUSE will be released from any liability.

DODO HOUSE will not be responsible in the event of loss, shipment to the wrong address or late delivery of a product, insofar as the risks of transport that the Buyer chooses rest on him.

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Right to retract

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The Buyer has a period of seven (14) working days to return, at his expense, the Product (s) he has ordered if the Product (s) do not give him (s) ) not satisfaction. This period starts from the day of delivery of the order. The Product (s) will be returned in their original packaging, condition and packaging, and accompanied by the stub appearing at the bottom of the invoice or delivery note, to the following address: DODO HOUSE - 24 - 26 avenue Jean Jaurès C / o Cogesta 83120 Sainte-Maxime.

If the aforementioned conditions are met, DODO HOUSE will reimburse the Purchaser, within thirty (30) days, the sums corresponding to the products acquired by him.

DODO HOUSE does not accept postage due packages.
Any risk associated with the return of the product (s) is the responsibility of the Consumer.
However, it is specified that the shipping costs are the responsibility of DODO HOUSE in the event that the return decision is the consequence of an error emanating from DODO HOUSE (non-conforming product (s)).

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In addition to this, you need to know more about it.

Personal information

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The provision of personal information collected in the context of distance selling is mandatory, this information being necessary for the processing and delivery of orders as well as for the preparation of invoices. This information is strictly confidential. The lack of information implies the automatic rejection of the order. In accordance with the Data Protection Act, files and freedoms, the processing of nominative information collected on the Site has been declared to the National Commission for Computing and Liberties. The User has the right to access, modify, rectify and delete data concerning him. To exercise this right, the User must send a simple letter to the consumer service DODO HOUSE - 24 - 26 avenue Jean Jaurès C / o Cogesta 83120 Sainte-Maxime or an e-mail to info.dodohouse@gmail.com .

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In addition to this, you need to know more about it.

Cookies

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The Site uses the use of cookies. The cookie is a computer file, stored on the hard drive of the User's microcomputer. Its purpose is to report a previous visit by the User to the Site. Cookies are only used by DODO HOUSE for the purpose of personalizing the service offered to the User. It cannot, in any case, damage the data on the computer.
Most browsers automatically accept cookies, but they can also be configured not to accept them or to indicate the sending of Cookies. We recommend that you do not deactivate this function, as this would prevent you from moving freely from page to page and from benefiting from all the specific features of the Site.

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Force majeure

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No Party shall be liable for the total or partial non-performance of its obligations under this contract, if this non-performance is caused by an event constituting force majeure. Events fulfilling the criteria set by the case law of the 2nd civil chamber of the Court of Cassation will be considered as force majeure. The Party invoking an event constituting force majeure must notify the other Party within five working days of the occurrence or threat of this event. The Parties agree that they must consult each other as soon as possible in order to jointly determine the terms of execution of the order during the period of force majeure.
Beyond a period of one (1) month of interruption due to force majeure, DODO HOUSE may not honor the order, on condition that it reimburse the Purchaser if necessary.

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In addition to this, you need to know more about it.

Partial invalidity

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If one or more stipulations of these general conditions of sale are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will keep all their strength and reach.

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In addition to this, you need to know more about it.

Entire contract

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These general conditions of sale and the order summary sent to the Purchaser form a contractual whole and constitute the entire contractual relationship between the Parties. In case of contradiction between these documents, the general conditions of sale will prevail.

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In addition to this, you need to know more about it.

Applicable law - Competent jurisdiction

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Sales of DODO HOUSE products are subject to French law regardless of the Buyer's country of residence and the place where the Order is placed.
ANY DISPUTE RELATING TO THE EXISTENCE, INTERPRETATION, EXECUTION OR BREACH OF THE CONTRACT CONCLUDED BETWEEN DODO HOUSE AND THE PURCHASER, EVEN IN CASE OF PLURALITY OF DEFENDANTS, WILL BE, Failing a friendly agreement, of exclusive jurisdiction. COMPETENT FRENCH COURTS IN APPLICATION OF THE RULES EDITED BY THE FRENCH CIVIL PROCEDURE CODE.

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